After the client supplies the requested information to complete a resume and other career communication documents contracted, Expert Resume Maker will provide an estimated timeframe for when the first draft will become available for the client’s review, feedback, and edits. All work will be completed on time subject to acts of God, equipment failure, or other circumstances beyond the Expert Resume Maker’s control.
Unless other arrangements are made, the client agrees to finalize the resume and other contracted documents and services (or accept work as written) within 5 days from the date of receipt of the first draft. The client also agrees that he or she is solely responsible for meeting this deadline and that Expert Resume Maker is neither liable nor responsible for incorporating any changes requested by the client after the expiration of the 5-day window.
Expert Resume Maker advises that estimates and prices are good for 60 days from the time of order placement. Current prices and services apply if an order is “shelved” and resumed after 60 days.
Expert Resume Maker retains intellectual property ownership of all work produced. Each piece is carefully composed to ensure individuals are marketed effectively against strict and unique criteria based on distinctive personal and professional characteristics. Clients may use documents at their discretion except for plagiarism. Plagiarism is defined as providing career documents to other persons/entities for their use (whole or part) or for the purpose/intent of plagiarism, which is prohibited by law and subject to legal action. This policy protects the integrity and quality of Expert Resume Maker’s professional writing, each client’s right to have an individually crafted resume, and a potential third party from an unsuccessful marketing strategy not tailored specifically to their skills and experience. Clients may edit their documents and distribute them via any form of electronic
transmission. The Client further understands that unless otherwise specified, Expert Resume Maker reserves the right to use the client’s career documents as samples in print and/or online, with all identifying client information (client name, company names, titles, dates, and any personally
identifiable facts and achievements) amended to protect client anonymity. Clients reserve the right to refuse the use of anonymous samples by striking
this phrase in this agreement.
Up to two sets of edits (based on original material provided) are included in the quoted fee. Edits do not include new content. Discretionary edits or more than two sets of edits or additional writing will mean reworking the documents and additional consultation fees may apply. Additionally, a
a significant departure from the original draft provided will incur additional fees as this constitutes a completely different document and is viewed by Expert Resume Maker as a different résumé.
Clients receive proofreading instructions with the proof copy of the resume and other documents such as cover letters and content for LinkedIn profiles, and are asked to check all data for accuracy and completeness. If corrections are needed, clients are asked to raise them with the resume writer. Expert Resume Maker is explicitly not responsible for errors or omissions that are missed during the client proofreading process. Expert Resume Maker assumes no liability after the resume has been proofread by the client and the ‘Final Release’ form has been signed or the client has responded positively via any means of communication.
Resume updates are capped at three years from the time the resume was written by Expert Resume Maker to the time of enquiry. Expert Resume Maker will update your resume at the discounted update price based on the following criteria.
If either 1), 2), or 3) differ from your situation please contact us for a quotation.
Liability Disclaimer: Expert Resume Maker is not liable for information obtained from a client that is inaccurate or incorrect. Expert Resume Maker
does not research or investigate any information given by the client and assumes the client has been truthful in all areas. Expert Resume Maker’s liability is limited to the completion of contracted work. The client will indemnify and hold Expert Resume Maker free and harmless from any obligations, costs, claims, judgments, or legal fees arising from, growing out of, or in any way connected with the services rendered to the client under the terms of this agreement.
Expert Resume Maker does not guarantee job placement or employment success. Our clients’ successes are directly dependent upon the effort, commitment, and diligence they put into fully integrating the documents Expert Resume Maker has composed with the best practice job search strategies. Outcomes and successes are affected by many external variables including market volatility, local and national economies, market saturation for a particular industry, and a client’s level of experience, adaptability to workforce changes, skill sets, or continued motivation.
Our site transacts services in Australian dollars in Australia, British Pounds in UK, and US dollars in US. International pricing is based on US dollar values for global parity mirroring the cost of conducting business with third-party services worldwide.
It is the responsibility of the client, and in the client’s best interests, to supply Expert Resume Maker with all requested information and to work collaboratively to complete a custom package that reflects each individual’s style, strengths, and career history. Expert Resume Maker relies on active client participation in this process to achieve the best outcome possible for all concerned.
Expert Resume Maker cannot guarantee the compatibility of computer files with client systems or that documents will retain their original formatting features. Expert Resume Maker is a professional resume writing and career development firm, and is unable to help with computer training services. Due to the varying nature of computer word processing software and the page alterations that can take place from computer to computer, based on
printer and computer recognition, Expert Resume Maker cannot guarantee that documents will appear perfectly on every computer or printer. While
Expert Resume Maker takes every step to ensure client satisfaction, some issues are beyond Expert Resume Maker’s control and require the client to
research and find solutions independently which may include the client purchasing the correct software to conduct their job search.
By commissioning work by Expert Resume Maker, the client acknowledges that fees are for personalized services and as such are non-refundable. Full payment is required before writing commences, either as one full payment or a 50% deposit with the remaining balance due prior to writing. No refunds will be issued after 30 days from the initial order date under any circumstances.
You cannot cancel a service contract or receive a refund if the issue was outside the control of the provider or if you:
By purchasing a resume package or any other deliverable, you agree to the terms outlined in this agreement.
Payment Authorisation and Default Charges:
By placing an order with Expert Resume Maker, the client acknowledges and agrees that their payment details may be securely stored via a third-party payment processor (e.g., Stripe) at the time of order placement. If a service is provided without an upfront charge, the client authorises Expert Resume Maker to charge the stored payment method if payment is not received by the due date specified on the invoice.
The client is responsible for ensuring that valid payment details remain on file. Failure to maintain a valid payment method does not exempt the client from payment obligations. In the event of non-payment, Expert Resume Maker reserves the right to recover outstanding amounts through additional means, including but not limited to late fees, third-party collection agencies, or legal proceedings, with all associated costs recoverable from the client.
The first customer discount is only applicable if the order is placed within seven days of the initial contact with our team. Orders placed after this period will not be eligible for the 10% discount.
Expert Resume Maker
New York | London | Sydney
US: +1 (646) 347-7742
UK: +44 20 7170 6000
AUS: +61 472 738 348
